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Consumer Information

Consumer Information Disclosures

Temple University is required by law to make available to enrolled students, prospective students, and their parents certain information about its operations. Such information pertains to: (1) general institutional operation, (2) financial aid, (3) general completion and graduation rates, (4) annual security report, (5) completion and graduation rates for student athletes, and (6) athletic program participation rates and financial support.

To meet the requirement, information for Temple University is provided below. Web site addresses are specified for all information items, as well as telephone numbers and e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.

Temple University can provide paper copy of any of the information items displayed on the listed web sites upon request.

Academic Programs

Degree Programs

Office of the University Registrar

Phone: 215-204-1131

Email: registrar@temple.edu

Temple University Undergraduate and Graduate student Bulletins:  http://bulletin.temple.edu/

Website: http://www.temple.edu/registrar/

 

Accreditation

Office of the Provost

Phone: 215-204-4775

Email: provost@temple.edu

Website: http://www.temple.edu/provost/

 

Application Forms- Graduate Students

Graduate School

Phone: 215-204-1380

Website: http://www.temple.edu/grad/

 

Application Forms- Undergraduate Students

Undergraduate Admissions

Phone: 215-204-7200

Website: http://www.temple.edu/admissions/undergraduate  

 

Applying for Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply

 

Athletic Program Student Participation Rates and Financial Support Data

Department of Intercollegiate Athletics

Phone: 215-204- 5668

Annual Report: http://owlsports.com/news/2016/8/2/AnnualReport_2015-16.aspx

Website: http://owlsports.com/index.aspx 

The Department of Intercollegiate Athletics does several reports on this data. For a copy of the report sent to the NCAA please contact the Department of Intercollegiate Athletics Compliance Office

For a copy of the report sent to The Equity in Athletics Data Analysis (EADA) please visit Website: https://ope.ed.gov/athletics/#/

 

Complaint Resolution

We want you to have the best educational experience possible in your time as a student with Temple University. In most instances situations can be resolved by reviewing the processes for certain actions:

For the Temple University Academic Grievance Process, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/  

For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school.

For the Temple University Tuition and Fees Refund Process, see:

https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

For the Temple University Rights and Responsibilities, see:

http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/  

If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Temple University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of Temple University operations will receive prompt attention when filed directly with Temple University authorities.

If an issue cannot be resolved internally, you may file a complaint with the Pennsylvania State System of Higher Education (PASSHE), www.education.state.pa.us.

If you live outside of Pennsylvania, you can file a complaint in the state where you reside by using this state contact information: http://www.sheeo.org/stateauth/Complaint%20Process%20Links.pdf.

 

Confidentiality of Student Records and Health Records

Student Affairs

Phone: 215-204-6556

Email: vpsa@temple.edu

Website: http://www.temple.edu/studentaffairs/

 

Temple University Student Health Services

Phone: 215-204-7500

Email: StudentHealth@temple.edu

Website: http://www.temple.edu/studenthealth/

 

Cost of Attendance

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility-determination/financial-need

 

Credits Earned through Study Abroad

Education Abroad and Overseas Campuses

Phone: 215-204-0720

Email: study.abroad@temple.edu

Website: http://www.temple.edu/studyabroad/

 

Determination of Financial Need

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility-determination/financial-need

 

Disbursement of Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/policies

 

Distance Education Disclosures

Office of Digital Education 

Phone: 215-204-7701

Email: online@temple.edu

Website: http://online.temple.edu/ 

 

Drug & Alcohol Programs

Student Affairs: Tuttleman Counseling Services

Campus Alcohol and Substance Awareness (CASA)

Phone: 215-204-7276

Website: http://www.temple.edu/studentaffairs/counseling/

 

Eligibility for Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility

 

Employment: Information on Federal Work Study

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/financial-aid/types-financial-aid/federal-work-study

 

Enrollment Statistics (Student Body Diversity)

Undergraduate Admissions

Phone: 215-204-7200

Website: http://www.temple.edu/about/public-information

 

Facilities Management

Phone: 215-204-7920

Website: http://www.temple.edu/facilities/

 

Facilities and Services for Students with Disabilities

Disability Resources and Services

Phone: 215-204-1280; TTY: 215-204-1786

E-mail: drs@temple.edu

Website: http://www.temple.edu/studentaffairs/disability/

 

Faculty Affairs

Office of the Provost

Phone: 215-204-3745

Email: provost@temple.edu

Website: http://www.temple.edu/provost/about/portfolio/faculty-affairs.html

 

Family Educational Rights & Privacy Act (FERPA)

Please refer to the following website: http://sfs.temple.edu/policies/ferpa

 

Financial Aid Programs

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/financial-aid-types

 

Gainful Employment & Graduate Certificate Programs

Phone: 215-204-1380

Website: http://www.temple.edu/grad/contact.htm

 

Graduation Rates

Undergraduate Admissions

Website: http://www.temple.edu/about/public-information

 

Graduation Rates for Students Receiving Athletically-Related Aid

http://owlsports.com/index.aspx#

http://owlsports.com/news/2016/8/2/AnnualReport_2015-16.aspx

http://fs.ncaa.org/Docs/newmedia/public/rates/index.html

 

Ineligibility Due to Drug Conviction

Website: www.studentaid.ed.gov/eligibility

 

Loans

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/financial-aid-types/educational-loans

 

Misrepresentation of Information

Temple University doesn't in any way gather or publish misleading information for students/parents. The information provided by Temple University is gathered and shared with students/parents in an conscious effort to do everything possible to remain transparent.

 

National Student Loan Data System (NSLDS) 

All federal loans (Stafford, PLUS and Perkins) students received are reported on the National Student Loan Data System. The information is accessible to guaranty agencies, lenders and authorized users at schools. Students can access their information using their Department of Education pin number at the NSLDS website.

Website: http://www.nslds.ed.gov/nslds_SA/

 

Peer to Peer File Sharing Policy

Computer Services

Phone: 215-204-7088

Website: http://www.temple.edu/cs/policies/

 

Student Life

Phone: 215-204-6556

Email: vpsa@temple.edu

Website: http://www.temple.edu/studentaffairs/

 

Policies Governing the Handling of Student Records

Student Affairs

Phone: 215-204-6556

Email: vpsa@temple.edu

Website: http://www.temple.edu/studentaffairs/

 

Student Records

Office of the University Registrar

Phone: 215-204-1131

Email: registrar@temple.edu

Website: http://www.temple.edu/registrar/

 

Student Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu

 

Compliance and Student-Athlete Affairs

Office of Compliance and Student Services

Phone: 215-204-5668

Website: http://owlsports.com/sports/2009/8/31/GEN_0831094838.aspx?

 

Annual Security Report

Campus Safety Services

Emergency Phone: 215-204-1234

Website: http://www.temple.edu/safety/

Crime Statistics Report: http://safety.temple.edu/reports-logs

 

Temple University homepage

www.temple.edu

 

Public Service Loan Forgiveness

Website: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

 

Refund Policies

Bursar Office

Phone: 215-204-7269

Email: bursar@temple.edu

Website: http://bursar.temple.edu/

Refunds: http://bursar.temple.edu/payments/refunds

Tuition and Fees Policy: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

 

Relationships and Sexual Violence

Student Affairs: Tuttleman Counseling Services

Phone: 215-204-7276; For emergencies dial 215-204-1234 or 911

Website: http://www.temple.edu/studentaffairs/counseling/

 

Retention/Degree/Graduation Reports

Website: http://www.temple.edu/about/public-information

 

Return of Federal Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility-determination/withdrawal

 

Rights and Responsibilities

Website: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

 

Satisfactory Progress Standards

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/steps-financial-aid/eligibility-determination/academic-progress-standards

 

Textbook Information

University Bookstore

Phone: 215-204-5578 (Main Campus)

Website: http://temple.bncollege.com/webapp/wcs/stores/servlet/BNCBHomePage?storeId=11553&catalogId=10001&langId=-1

 

Transfer and Dual Credit

Office of Undergraduate Admissions

Phone: 215-204-7200

Website: http://admissions.temple.edu/apply/transfer-applicant

 

University Nondiscrimination Policy

Office of Equal Opportunity Compliance  

Phone: 215-204-8890

Website: https://www.temple.edu/eoc/

Policy on Preventing and Addressing Discrimination and Harassment: http://policies.temple.edu/PDF/397.pdf

 

Vaccination Requirements

Student Health Services

Phone: 215-204-7500

Website: http://www.temple.edu/studenthealth/immunizations.html

 

Voter Registration Information

Pennsylvania State voter information

http://www.votespa.com/portal/server.pt?open=514&objID=1174117&parentname=ObjMgr&parentid=1&mode=2

 

Non-PA state voter information

For information on how to register in the state where your permanent residence is, please visit your states secretary of state website.

 

Withdrawal from the University

Office of the Provost

Phone: 215-204-4775

Email: provost@temple.edu

Withdrawal from a course: http://policies.temple.edu/PDF/337.pdf 

Withdrawal from the University: http://bulletin.temple.edu/undergraduate/about-temple-university/registration/

 

Office of Student Financial Aid- financial aid implications

Phone: 215- 204- 2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility-determination/withdrawal

 

For additional information on canceling future registrations/enrollment, contact the Academic Advising office for your school/college, http://bulletin.temple.edu/.