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Frequently Asked Questions

     

    General Financial Aid FAQs

    I was admitted for the Fall 2020 semester. When can I expect my award letter?

    Welcome to Temple! Fall 2020 admitted students will receive their award letter in mid-February. Please review the information regarding Student Eligibility, awards, and other information in the Apply section.

    what is the net price of attending temple?

    The net price can vary depending on your major, state residency, housing choices, etc. Use the Tuition Calculator on the Bursar's Website to estimate your costs based on your college, residence hall, and other information. You can also add your financial aid and resources to determine the overall net price.

    My family's financial circumstances have changed. what can i do?

    We accept appeals for a vareity of circumstances when your family's circumstances. Students can request a Family Contribution Appeal through the Temple Dashboard starting in mid-March. Due to funding limitations, appeals are only considered if the student is eligible for a federal Pell Grant as a result of the changes. Our office will review the information once it has been submitted and the next steps - or decision - sent via email. Please review the policy section of our website for information on the process and acceptable circumstances.

    When does my spring 2020 financial aid disburse? where is my refund?

    Spring 2020 aid will begin disbursing on January 9. Refunds are issued daily following disbursement. Students and Authorized Payers can sign up for Direct Deposit via tupay.temple.edu. The Current Account Activity page will provide the most up-to-date information regarding payment and refund dates, and the Student Choice Refund page will show you where your refund is. More information can be found on our Tuition and Billing section. 

    I'm a new student in the Spring 2020 semester. what do i need to know?

    Welcome to Temple! The Spring 2020 semester is part of the 2019-20 academic year, so please ensure you have completed the 2019-20 FAFSA and included Temple's Code (003371). If you are a Transfer Student, please review the Transfer Student page. 

    I'm attending part-time this semester. how does this affect my aid?

    Students who attend less than full time (11 credits or less for undergraduate, 8.5 credits or less for graduates) will have their account manually reviewed to determine what aid they can receive. Parent PLUS, Graduate PLUS, and private loan amounts are all dependent upon a student's overall cost of attendance. When a student attends part-time, we need to adjust the costs based on the actual charges. These reviews generally occur after the add/drop period ends. More information regarding loans can be found on the Educational Loans section.

    Scholarships and Grants

    How can I apply for the broad street finish line Grant?

    Students can apply for the Broad Street Finish Line Scholarship by completing this form. This is a Google Form, so make sure you are signed into your Temple account in the same browser.

    i received an email that I am no longer eligible for my scholarship. What can I do?

    Please read over the Academic Merity Policy posted to our Policies webpage. You can appeal your scholarship by completing this form.

    How can i appeal the amount of my scholarship?

    The Admissions Office makes all scholarship decisions. If you have questions, send an email to askanowl@temple.edu

    Undergraduate Student Loans

    I accepted My Direct Loan(s), but I now want to change the amount. How can I make changes to my loan amounts?

    Students Complete the Undergraduate Federal Loan Change Request form for the corresponding academic year. The Undergraduate Federal Loan Change Request form is located on the SFS Forms site, and requires a handwritten signature. Please follow the instructions on the form to submit, as our office does not accept this form via email. 

    Why don't the amounts on my financial aid offer match the amounts listed on my TU pay account balance?

    The Department of Education charges a loan origination fee for the Direct Subsidized and Unsubsidized loans. The loan fee is a percentage of the loan amount and is proportionally deducted from each loan disbursement. The percentage varies depending on when the loan is first disbursed. More information on the loan origination fee can be found on the Direct Subsidized loan and Unsubsidized loan site of Federal Student Aid. A student's loan amount on the financial aid offer is the full amount, or gross amount; the amount on your TU Pay account balance is the amount paid after the fee is deducted, the net amount. 

    I applied for a Private Loan, when will I receive the funds?

    Private loans are certified (i.e., reviewed and posted to an account) within 2-3 weeks of Temple SFS receiving the request. Periods of high processing volume, such as the start of the fall and spring semesters, can delay this process by an additional 2-3 weeks. Students should submit their loan requests at least 4-6 weeks prior to the start of an academic term to ensure the funds are received in time. Additionally, students should also be aware that we process loans for the full academic year. This means that we will take the amount requested and split it into two (2) payments - one for fall, and one for spring. The only exceptions to this policy are:

    • Students graduating at the end of the fall semester (please submit confirmation to our office)
    • Students attending a semester study away (please submit confirmation to our office)
    • Students admitted to Temple University - Japan Campus.
    • Students paying a prior year's balance. Requests submitted in January for the immediately preceding fall do not qualify as paying a prior balance.
    Graduate Student Loans

    What student loan options are available for Graduate students?

    Graduate students can navigate options available through the SFS Graduate Student section

    I accepted my Direct unsubsidized loan, but now I want to change the amount. How can I make changes to my loan amounts?

    Complete the Graduate Federal Loan Change Request form for the corresponding academic year. The Graduate Federal Loan Change Request form is located under the SFS Forms section, and requires a hand written signature. Please follow the instructions on the form for how to submit, as our office does not accept the form via email. Instructions to changing a certified Graduate Plus loan application may differ. Please see the question below. 

    How can I make changes to a Graduate Plus loan that has already been certified?

    To decrease or cancel a Graduate Plus loan, please complete and submit the Graduate Federal Loan Change Request form. This form is located in the SFS forms section. The Graduate Federal Loan Change Request form requires a handwritten signature. Please review the instructions on the form for how to submit the completed form back to SFS. 

    To increase a certified Graduate Plus loan, if a student's Plus loan credit check has not expired, they can submit the Graduate Federal Loan Change Request form to SFS. If a student's credit check has expired, they will need to apply again through studentloans.gov, and submit the Graduate Federal Loan Change Request form to inform SFS of the request. Please note, increases are subject to federal limitation requirements. For more information on financial aid eligibility, students can navigate the Non-need based aid section of the SFS site

    When will my loan disburse?

    Financial aid disbursement for the term can begin approximately two business days prior to the first day of the university's main part of term for students who meet all eligibility requirements (which includes enrollment, completed requirements, good academic standing, etc). Students can review the SFS Policy section for more information on disbursement of financial aid. 

    I was denied the Graduate Plus loan, what are my options?

    If a credit check from the Graduate Plus loan application results in a denial, students have the option of pursuing an endorser for the Plus loan, or appealing the denial with the Department of Education. Please review the following information from the Department of Education regarding these options. 

    If I use an endorser for the Graduate Plus loan, what requirements do I need to do?

    Students who have obtained an Endorser for their Graduate Plus loan application must complete the Plus Credit Counseling, in addition to signing a Plus Master Promissory Note. These requirements are completed by logging into studentloans.gov with your Federal Student Aid ID. Students with endorsed applications who want to increase their Plus loan for the academic year must submit an additional application through studentloans.gov with their endorser. If the endorser is approved for the additional amount, please contact SFS regarding any additional approved endorsed application. 

    What are Temple's loan term dates?

    • Fall/Spring (required): August 26, 2019 to April 27, 2020
    • Fall only (graduating after fall or studying abroad): August 26, 2019 to December 9, 2019
    • Spring only (spring new student or studying abroad): January 13, 2020 to April 27, 2020
    • Summer 2019 Loans: Please submit your requests after you have registered for summer.
      • Summer I only: May 2019 to June 2019
      • Summer II only: June 2019 to August 2019
      • Summer I and II: May 2019 to August 2019