Consumer Information

Consumer Information Disclosures

Temple University is required by law to make available to enrolled students, prospective students, and their parents certain information about its operations. Such information pertains to: (1) general institutional operation, (2) financial aid, (3) general completion and graduation rates, (4) annual security report, (5) completion and graduation rates for student athletes, and (6) athletic program participation rates and financial support.

To meet the requirement, information for Temple University is provided below. Web site addresses are specified for all information items, as well as telephone numbers and e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.

Temple University can provide paper copy of any of the information items displayed on the listed web sites upon request.

Academic Programs

Degree Programs

Office of the University Registrar

Phone: 215-204-1131

Email: registrar@temple.edu

Programs: http://bulletin.temple.edu/academic-programs/

Website: http://www.temple.edu/registrar/

Accreditation

Office of the Provost

Phone: 215-204-4775

Email: provost@temple.edu

Website: NCES Accreditation - Temple University

Annual Security Report

Campus Safety Services

Emergency Phone: 215-204-1234

Website: http://www.temple.edu/safety/

Annual Disclosure in Security Report, https://safety.temple.edu/reports-logs/annual-security-report

Annual Security and Fire Safety Report: https://safety.temple.edu/reports-logs/annual-security-report

Crime Statistics Report, https://safety.temple.edu/reports-logs/annual-security-report

Emergency Response and Evacuation Procedures: https://safety.temple.edu/emergency-preparedness/get-educated/emergency-procedures

Missing Person Policy: http://policies.temple.edu/PDF/103.pdf

Application Forms- Graduate Students

Graduate School

Phone: 215-204-1380

Website: https://grad.temple.edu/

Application Forms- Undergraduate Students

Undergraduate Admissions

Phone: 215-204-7200

Website: http://www.temple.edu/admissions/undergraduate

Applying for Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply

Athletic Program Student Participation Rates and Financial Support Data

Department of Intercollegiate Athletics

Phone: 215-204- 5668

Annual Report: https://owlsports.com/news/2019/8/1/general-temple-athletics-presents-2018-19-annual-report.aspx

Website: http://owlsports.com/index.aspx

The Department of Intercollegiate Athletics does several reports on this data. For a copy of the report sent to the NCAA please contact the Department of Intercollegiate Athletics Compliance Office.

For a copy of the report sent to The Equity in Athletics Data Analysis (EADA) please visit Website: https://ope.ed.gov/athletics/#/

College Navigator

Website: https://nces.ed.gov/collegenavigator/?id=216339

Complaint Resolution

We want you to have the best educational experience possible in your time as a student with Temple University. In most instances situations can be resolved by reviewing the processes for certain actions:

For the Temple University Ethics and Compliance Helpline Process, see https://www.temple.edu/about/ethics-compliance/helpline

For the Temple University Academic Grievance Process, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school.

For the Temple University Tuition and Fees Refund Process, see:

https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

For the Temple University Rights and Responsibilities, see:

http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Temple University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of Temple University operations will receive prompt attention when filed directly with Temple University authorities.

If an issue cannot be resolved internally, you may file a complaint withthe Department of Education office in Pennsylvania, https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx

If you live outside of Pennsylvania, you can file a complaint in the state where you reside by using this state contact information: https://www2.ed.gov/about/contacts/state/index.html

Compliance and Student-Athlete Affairs

Office of Compliance and Student Services

Phone: 215-204-5668

Website: https://owlsports.com/sports/compliance

Confidentiality of Student Records and Health Records

Dean of Students

Phone: 215-204-6556

Email: dos@temple.edu

Website: https://deanofstudents.temple.edu/ferpa-family-educational-rights-and-privacy-act

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility

Emergency Communication & Timely Warnings

Campus Safety Services

Phone: 215-204-1234

Website https://safety.temple.edu/get-educated/tualerts

Employment: Information on Federal Work Study

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: https://sfs.temple.edu/financial-aid-types/federal-work-study

Enrollment Statistics (Student Body Diversity)

Institutional Research and Assessment

Website: http://www.temple.edu/ira/data-analysis-and-reporting/institutional-reporting.html

Entrance Counseling for Student Loan Borrowers:

https://studentloans.gov/entrancecounseling

Exit Counseling for Student Loan Borrowers:

https://studentloans.gov/ExitCounseling

Facilities Management

Phone: 215-204-7920

Website: https://campusoperations.temple.edu/

Facilities and Services for Students with Disabilities

Disability Resources and Services

Phone: 215-204-1280; TTY: 215-204-1786

E-mail: drs@temple.edu

Website: http://www.temple.edu/studentaffairs/disability/

Faculty Affairs

Office of the Provost

Phone: 215-204-3745

Email: provost@temple.edu

Website: http://www.temple.edu/provost/about/portfolio/faculty-affairs.html

Family Educational Rights & Privacy Act (FERPA)

Dean of Students

https://deanofstudents.temple.edu/ferpa-family-educational-rights-and-privacy-act

Financial Aid Programs

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/financial-aid-types

Gainful Employment & Graduate Certificate Programs

Boyer Collegeof Music and Dance, http://www.temple.edu/boyer/admissions/professional-studies-cert/index.asp

Kornberg School of Dentistry:

Graduate Endodontics,Graduate Periodontology and Oral Implantology Program: https://dentistry.temple.edu/academics-and-admissions/graduate-and-postd...

Graduation Rates

http://www.temple.edu/about/public-information

Graduation Rates for Students Receiving Athletically-Related Aid:

http://owlsports.com/index.aspx#

https://owlsports.com/documents/2020/9/23/Annual_Report_201920_v3_sm.pdf

http://fs.ncaa.org/Docs/newmedia/public/rates/index.html

Ineligibility Due to Drug Conviction

www.studentaid.ed.gov/eligibility

Institutional and Program Accreditation, Approval, or Licensure

Academic Affairs, Assessment and Institutional Research

http://www.temple.edu/provost/aaair/accreditation/index.html

Loans

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/financial-aid-types/educational-loans

Misrepresentation of Information

Temple University doesn't in any way gather or publish misleading information for students/parents. The information provided by Temple University is gathered and shared with students/parents in an conscious effort to do everything possible to remain transparent.

Missing Student Policy

Policy: http://policies.temple.edu/PDF/103.pdf

National Student Loan Data System (NSLDS)

All federal loans (Stafford, PLUS and Perkins) students received are reported on the National Student Loan Data System. The information is accessible to guaranty agencies, lenders and authorized users at schools. Students can access their information using their Department of Education pin number at the NSLDS website.

Website: https://nslds.ed.gov/nslds/nslds_SA/

Net Price Calculator

https://sfs.temple.edu/tuition-and-billing

https://sfs.temple.edu/sites/sfs/files/NetPrice.html

Notice of Availiblity of Institutional and Financial Aid Information

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: https://sfs.temple.edu/

Pennsylvania State Student Compliant Process

https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Stu...

For additional information, please contact:

Division of Higher Education, Access, and Equity

Pennsylvania Department of Education - Postsecondary and Adult Education

333 Market Street, 12th Floor | Harrisburg, PA 17126-0333

Phone: 717.783.8228 | Fax: 717.722.3622

RA-HigherEducation@pa.gov

Policies Governing the Handling of Student Records

Student Affairs

Phone: 215-204-6556

Email: vpsa@temple.edu

Website: http://www.temple.edu/studentaffairs/

Public Information

https://www.temple.edu/about/public-information

Student Records

Office of the University Registrar

Phone: 215-204-1131

Email: registrar@temple.edu

Website: http://www.temple.edu/registrar/

Student Financial Aid Information

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu

Refund Policies

Bursar Office

Phone: 215-204-7269

Email: bursar@temple.edu

Website: http://bursar.temple.edu/

Refunds: http://bursar.temple.edu/payments/refunds

Tuition and Fees Policy: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

Refund Policy, Requirements for Withdrawal and Return of Title IV Financial Aid

https://sfs.temple.edu/apply/steps-financial-aid/eligibility-determinati...

Relationships and Sexual Violence

Institutional Diversity

Website: https://diversity.temple.edu/

https://sexualmisconduct.temple.edu/

Retention Rates (common data set) /Degree / Graduation Reports

Website: http://www.temple.edu/about/public-information

Completion/Graduation and Transfer-out Rates for Students Receiving Athletically Related Student Aid (including disaggregated completion/graduation rates): http://www.ncaa.org/about/what-we-do/academics

Return of Federal Financial Aid

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/eligibility-determination/withdrawal

Rights and Responsibilities

Website: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

Satisfactory Academic Progress Standards

Student Financial Services

Phone: 215-204-2244

Email: sfs@temple.edu

Website: http://sfs.temple.edu/apply/steps-financial-aid/eligibility-determination/academic-progress-standards

State Grants

https://sfs.temple.edu/financial-aid-types/grants/state-grants

Pennsylvania Higher Education Assistance Agency (PHEAA): http://www.pheaa.org/

Student Body Diversity

https://www.temple.edu/about/public-information

Student Lending Code of Conduct:

https://sfs.temple.edu/sites/sfs/files/documents/SFSCodeofConduct.pdf

Student Life

Phone: 215-204-6556

Email: vpsa@temple.edu

Website: http://www.temple.edu/studentaffairs/

Teacher Preparation Program Report

Website: https://title2.ed.gov/Public/Report/StateHome.aspx

Temple University Homepage

Website: www.temple.edu

Textbook Information

University Bookstore

Phone: 215-204-5578 (Main Campus)

Website: http://temple.bncollege.com/webapp/wcs/stores/servlet/TBWizardView?catalogId=10001&langId=-1&storeId=11553

Transfer of Credit Policies and Articulation Agreements

Vice Provost for Undergraduate Studies

Phone: 215-204-2044

Website: http://www.temple.edu/vpus/transfer/

Tuition & Student Account Statements

Bursar's Office

Phone: 215-204-7269

Website: https://bursar.temple.edu/

Tuition Calculator: https://bursar.temple.edu/tuition-and-fees/tuition-rates

TUpay: https://bursar.temple.edu/billing/online-billing

Past Due Balances: https://bursar.temple.edu/billing/past-due-accounts

Student account printable statement: https://bursar.temple.edu/student-account/printable-student-account-statement

NOTE: Estimated tuition and fees are updated annually each summer. Some or all instruction for all or part of the academic year may be delivered remotely. Tuition, the University Services Fee and certain other fees are set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the academic year.

University Nondiscrimination Policy

Office of Equal Opportunity Compliance

Phone: 215-204-8890

Website: https://www.temple.edu/eoc/

Policy on Preventing and Addressing Discrimination and Harassment: http://policies.temple.edu/PDF/397.pdf

Vaccination Requirements

Student Health Services

Phone: 215-204-7500

Website: http://www.temple.edu/studenthealth/immunizations.html

Voter Registration Information

Pennsylvania State voter information

https://www.votespa.com/Pages/default.aspx

Non-PA state voter information

For information on how to register in the state where your permanent residence is, please visit your state's secretary of state website.

Withdrawal from the University

Office of the Provost

Phone: 215-204-4775

Email: provost@temple.edu

Withdrawal from a course: http://policies.temple.edu/PDF/337.pdf

Financial Aid impact of withdrawaling from the University: sfs.temple.edu/apply/eligibility-determination/withdrawal

For additional information on canceling future registrations/enrollment, contact the Academic Advising office for your school/college, http://bulletin.temple.edu/.