Consumer Information Disclosures
Temple University is required by law to make available to enrolled students, prospective students, and their parents certain information about its operations. Such information pertains to: (1) general institutional operation, (2) financial aid, (3) general completion and graduation rates, (4) annual security report, (5) completion and graduation rates for student athletes, and (6) athletic program participation rates and financial support.
To meet the requirement, information for Temple University is provided below. Web site addresses are specified for all information items, as well as telephone numbers and e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.
Temple University can provide paper copy of any of the information items displayed on the listed web sites upon request.
Academic Programs
Degree Programs
Office of the University Registrar
Phone: 215-204-1131
Email: registrar@temple.edu
Temple University Undergraduate and Graduate student Bulletins: http://bulletin.temple.edu/
Website: http://www.temple.edu/registrar/
Accreditation
Office of the Provost
Phone: 215-204-4775
Email: provost@temple.edu
Website: http://www.temple.edu/provost/
Application Forms- Graduate Students
Graduate School
Phone: 215-204-1380
Website: http://www.temple.edu/grad/
Application Forms- Undergraduate Students
Undergraduate Admissions
Phone: 215-204-7200
Website: http://www.temple.edu/admissions/undergraduate
Applying for Financial Aid
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply
Athletic Program Student Participation Rates and Financial Support Data
Department of Intercollegiate Athletics
Phone: 215-204- 5668
Annual Report: http://owlsports.com/news/2016/8/2/AnnualReport_2015-16.aspx
Website: http://owlsports.com/index.aspx
The Department of Intercollegiate Athletics does several reports on this data. For a copy of the report sent to the NCAA please contact the Department of Intercollegiate Athletics Compliance Office.
For a copy of the report sent to The Equity in Athletics Data Analysis (EADA) please visit Website: https://ope.ed.gov/athletics/#/
Complaint Resolution
We want you to have the best educational experience possible in your time as a student with Temple University. In most instances situations can be resolved by reviewing the processes for certain actions:
For the Temple University Academic Grievance Process, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/
For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school.
For the Temple University Tuition and Fees Refund Process, see:
https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds
For the Temple University Rights and Responsibilities, see:
http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/
If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Temple University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of Temple University operations will receive prompt attention when filed directly with Temple University authorities.
If an issue cannot be resolved internally, you may file a complaint with the Pennsylvania State System of Higher Education (PASSHE), www.education.state.pa.us.
If you live outside of Pennsylvania, you can file a complaint in the state where you reside by using this state contact information: http://www.sheeo.org/stateauth/Complaint%20Process%20Links.pdf.
Confidentiality of Student Records and Health Records
Student Affairs
Phone: 215-204-6556
Email: vpsa@temple.edu
Website: http://www.temple.edu/studentaffairs/
Temple University Student Health Services
Phone: 215-204-7500
Email: StudentHealth@temple.edu
Website: http://www.temple.edu/studenthealth/
Cost of Attendance
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply/eligibility-determination/financial-need
Credits Earned through Study Abroad
Education Abroad and Overseas Campuses
Phone: 215-204-0720
Email: study.abroad@temple.edu
Website: http://www.temple.edu/studyabroad/
Determination of Financial Need
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply/eligibility-determination/financial-need
Disbursement of Financial Aid
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/policies
Distance Education Disclosures
Office of Digital Education
Phone: 215-204-7701
Email: online@temple.edu
Website: http://online.temple.edu/
Drug & Alcohol Programs
Student Affairs: Tuttleman Counseling Services
Campus Alcohol and Substance Awareness (CASA)
Phone: 215-204-7276
Website: http://www.temple.edu/studentaffairs/counseling/
Eligibility for Financial Aid
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply/eligibility
Employment: Information on Federal Work Study
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/financial-aid/types-financial-aid/federal-work-study
Enrollment Statistics (Student Body Diversity)
Undergraduate Admissions
Phone: 215-204-7200
Website: http://www.temple.edu/about/public-information
Facilities Management
Phone: 215-204-7920
Website: http://www.temple.edu/facilities/
Facilities and Services for Students with Disabilities
Disability Resources and Services
Phone: 215-204-1280; TTY: 215-204-1786
E-mail: drs@temple.edu
Website: http://www.temple.edu/studentaffairs/disability/
Faculty Affairs
Office of the Provost
Phone: 215-204-3745
Email: provost@temple.edu
Website: http://www.temple.edu/provost/about/portfolio/faculty-affairs.html
Family Educational Rights & Privacy Act (FERPA)
Please refer to the following website: http://sfs.temple.edu/policies/ferpa
Financial Aid Programs
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/financial-aid-types
Gainful Employment & Graduate Certificate Programs
Phone: 215-204-1380
Website: http://www.temple.edu/grad/contact.htm
Graduation Rates
Undergraduate Admissions
Website: http://www.temple.edu/about/public-information
Graduation Rates for Students Receiving Athletically-Related Aid
http://owlsports.com/index.aspx#
http://owlsports.com/news/2016/8/2/AnnualReport_2015-16.aspx
http://fs.ncaa.org/Docs/newmedia/public/rates/index.html
Ineligibility Due to Drug Conviction
Website: www.studentaid.ed.gov/eligibility
Loans
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/financial-aid-types/educational-loans
Misrepresentation of Information
Temple University doesn't in any way gather or publish misleading information for students/parents. The information provided by Temple University is gathered and shared with students/parents in an conscious effort to do everything possible to remain transparent.
National Student Loan Data System (NSLDS)
All federal loans (Stafford, PLUS and Perkins) students received are reported on the National Student Loan Data System. The information is accessible to guaranty agencies, lenders and authorized users at schools. Students can access their information using their Department of Education pin number at the NSLDS website.
Website: http://www.nslds.ed.gov/nslds_SA/
Peer to Peer File Sharing Policy
Computer Services
Phone: 215-204-7088
Website: http://www.temple.edu/cs/policies/
Student Life
Phone: 215-204-6556
Email: vpsa@temple.edu
Website: http://www.temple.edu/studentaffairs/
Policies Governing the Handling of Student Records
Student Affairs
Phone: 215-204-6556
Email: vpsa@temple.edu
Website: http://www.temple.edu/studentaffairs/
Student Records
Office of the University Registrar
Phone: 215-204-1131
Email: registrar@temple.edu
Website: http://www.temple.edu/registrar/
Student Financial Aid
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu
Compliance and Student-Athlete Affairs
Office of Compliance and Student Services
Phone: 215-204-5668
Website: http://owlsports.com/sports/2009/8/31/GEN_0831094838.aspx?
Annual Security Report
Campus Safety Services
Emergency Phone: 215-204-1234
Website: http://www.temple.edu/safety/
Crime Statistics Report: http://safety.temple.edu/reports-logs
Temple University homepage
Public Service Loan Forgiveness
Website: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service
Refund Policies
Bursar Office
Phone: 215-204-7269
Email: bursar@temple.edu
Website: http://bursar.temple.edu/
Refunds: http://bursar.temple.edu/payments/refunds
Tuition and Fees Policy: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds
Relationships and Sexual Violence
Student Affairs: Tuttleman Counseling Services
Phone: 215-204-7276; For emergencies dial 215-204-1234 or 911
Website: http://www.temple.edu/studentaffairs/counseling/
Retention/Degree/Graduation Reports
Website: http://www.temple.edu/about/public-information
Return of Federal Financial Aid
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply/eligibility-determination/withdrawal
Rights and Responsibilities
Website: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/
Satisfactory Progress Standards
Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Textbook Information
University Bookstore
Phone: 215-204-5578 (Main Campus)
Transfer and Dual Credit
Office of Undergraduate Admissions
Phone: 215-204-7200
Website: http://admissions.temple.edu/apply/transfer-applicant
University Nondiscrimination Policy
Office of Equal Opportunity Compliance
Phone: 215-204-8890
Website: https://www.temple.edu/eoc/
Policy on Preventing and Addressing Discrimination and Harassment: http://policies.temple.edu/PDF/397.pdf
Vaccination Requirements
Student Health Services
Phone: 215-204-7500
Website: http://www.temple.edu/studenthealth/immunizations.html
Voter Registration Information
Pennsylvania State voter information
http://www.votespa.com/portal/server.pt?open=514&objID=1174117&parentname=ObjMgr&parentid=1&mode=2
Non-PA state voter information
For information on how to register in the state where your permanent residence is, please visit your states secretary of state website.
Withdrawal from the University
Office of the Provost
Phone: 215-204-4775
Email: provost@temple.edu
Withdrawal from a course: http://policies.temple.edu/PDF/337.pdf
Withdrawal from the University: http://bulletin.temple.edu/undergraduate/about-temple-university/registration/
Office of Student Financial Aid- financial aid implications
Phone: 215- 204- 2244
Email: sfs@temple.edu
Website: http://sfs.temple.edu/apply/eligibility-determination/withdrawal
For additional information on canceling future registrations/enrollment, contact the Academic Advising office for your school/college, http://bulletin.temple.edu/.