Temple University's One Stop Student Services offers the ability to speak with a financial aid professional regarding financial aid and billing concerns.
The University will shut down for Winter Break on Tuesday, December 23rd @12pm and will reopen on Monday, January 5, 2026
- For Spring 2026 Semester the One Stop Student Services office will be operating on an appointment basis.
- We will be offering both In-Person and Virtual (Zoom Appointments).
- For In-Person appointments you must be physically present in the office to be seen.
- For Virtual appointments zoom links will be sent to you at the time of your appointment.If you are using a cell phone make sure you have the Zoom app downloaded to your phone.
Please note that during peak times, such as the first few weeks of classes and around the billing due dates, availability may be limited due to the increased volume. Please view the Academic Calendar for those dates.
Book an appointment using the link below. Appointments for Spring 2026 will open starting January 5th.
Calling One Stop
Students and families have the option to call us at 215-204-2244 between the hours of 9:00 am - 4:00 pm Monday through Friday. We will create a help ticket that will be routed to a financial aid counselor for review.
Please ensure you have the student’s full name & Temple ID (916******) ready. For deposited students, we can only release information to a Ferpa waived contacts.