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Virtual Appointment Hours of Operation

Monday- Thursday: 9:00 a.m. - 4:20 p.m.

Friday: 9:00 a.m. - 12:00 p.m

The Office of Student Financial Services' staff will continue to work remotely (not in the office) during the spring 2021 semester. All appointments (virtual & telephone) remain available Monday - Friday via our QLESS app (recommended) or the web link below.  

*New students & families who have not yet deposited should  join the line via the QLESS App (please do not try using the web link) available for Android or iPhone and we will contact you directly to schedule a call back or Zoom Meeting.

How to join virtual appointment Queue 

Download the QLESS app for your smartphone (easiest way to get to SFS):

  1. The QLESS Mobile App is available for both Apple® and Android™ devices
  2. This will allow to you see organizations that are using QLESS
  3. Choose Temple Student Financial Services Appointment queue
  4. Enter student name, TUid (9 digit number that begins with 9) and cell phone number (to receive alerts)
  5. A Financial Aid Administrator will call you at the number provided.


Utilize this web link: