Employer: Ceiba
Position: Assitant Program Director- Multiple openings
Work Location: 174 Diamond St Philadelphia PA 19122- In Person Position
Wage: $15/hr/ Must qualify for federal workstudy contact wkstudy@temple.edu for a review.
Length of Employment: Academic Year ( Fall/Spring)
Schedule: Weekdays. Flexible- based on student's availability & academic responsibilities. Some weekends.
How to Apply: Email- Ivette.rivera@ceibaphiladelphia.org
Ceiba's mission is to promote the economic development and financial inclusion of the Latino community through collaborations and advocacy aimed at ensuring their access to quality housing. Ceiba uses free tax preparation as a gateway to asset building. Through Ceiba, the member agencies enhance and coordinate the delivery of their asset-building services through an approach that integrates financial literacy, comprehensive housing counseling, free tax preparation services, access to the Earned Income Tax Credit, and public benefits. Ceiba is a leader in meeting the asset-building needs of immigrants in Philadelphia. It is the only community organization in Philadelphia designated by the IRS as a Certifying Acceptance Agent. Ceiba is also a strong advocate for the rights of people who are Limited English Proficient (LEP). Ceiba is the backbone to the Ceiba - Latino Equitable Development Collective (Ceiba - LEDC), a collective impact initiative that brings together the top 10 Latino nonprofits in Philadelphia to encourage collaboration between organizations. Many of them have excellent track records and are leaders in their field. Through this collective, we seek to amplify our impact on the community we serve. https://www.ceibaphiladelphia.org/
Responsibilities:
Including but not limited to the following:
- Ensure high-quality tax preparation services for clients.
- Work with VITA staff and the Communications team to execute a marketing plan for the VITA program.
- Maintain all equipment (computers, printers, etc.)
- Ensure that processes are in place at each site to treat each client with respect, while maintaining privacy and confidentiality.
- Coordinate with VITA staff and the volunteer team to resolve client tax issues.
- Partner with outside agencies, organizations, governmental entities, and community partner organizations to execute the VITA program.
- Assist in the planning and implementation of procedures at all tax preparation sites.
- Develop procedures and manuals to ensure that sites run smoothly, including but not limited to greeting and screening clients, processing intake forms, processing tax forms, troubleshooting, quality control, tracking client information and data, and transmitting returns to the IRS.
- Ensure all quality site requirements are followed to protect Ceiba and all volunteers from liability.
- Work with specific agencies to facilitate the preparation of resident tax returns through VITA.
- Maintain VITA tax preparation certification at an advanced level.
- Recruit new volunteers to become trained and certified as VITA tax preparers through various channels and strategies, and retain and engage current VITA volunteers.
- Plan and execute training programs for new and returning volunteers. Ensure compliance with all IRS rules and regulations.
General Qualifications:
- Strong writing, public speaking and organizing skills.
- The ability to build relationships with community people, staff of community-based organizations, business and corporate leaders and officials at the federal, state, and local level.
- Good negotiating and conflict resolution skills.
- Fluency in Spanish or Indonesian is preferred but not required.
- Experience and/or knowledge of Latino culture.
- Commitment to the Latino community and knowledge of the dynamics of the City of Philadelphia.
- Dedication to VITA’S mission.
- Ability to prioritize and coordinate multiple tasks and assignments simultaneously.
- Ability to perform with minimal supervision, excellent collaborative skill’s, organized, detail oriented.