Consumer Information

Consumer Information Disclosures

Temple University is required by federal law to make certain information available to enrolled students, prospective students, and their parents about its operations. Such information pertains to: (1) general institutional operation, (2) financial aid, (3) general completion and graduation rates, (4) annual security report, (5) completion and graduation rates for student athletes, and (6) athletic program participation rates and financial support.

To meet this requirement, information for Temple University is provided below. Web site addresses are specified for all information items, as well as telephone numbers and e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.

Temple University can provide a paper copy of any of the information items displayed on the listed web sites upon request.

Academic Programs

Degree Programs
Office of the University Registrar
Phone: 215-204-1131
Contact: registrar.temple.edu/contact-us
Programs:  http://bulletin.temple.edu/academic-programs/
Website: registrar.temple.edu

Accreditation

Office of the Provost
Phone: 215-204-4775
Email: 
Website: NCES Accreditation - Temple University

Annual Security Report

Campus Safety Services
Emergency Phone: 215-204-1234
Website: http://www.temple.edu/safety/
Annual Disclosure in Security Report, https://safety.temple.edu/reports-logs/annual-security-report 
Annual Security and Fire Safety Report: https://safety.temple.edu/reports-logs/annual-security-report 
Crime Statistics Report, https://safety.temple.edu/reports-logs/annual-security-report
Emergency Response and Evacuation Procedures: https://safety.temple.edu/emergency-preparedness/get-educated/emergency-procedures
Missing Person Policy: http://policies.temple.edu/PDF/103.pdf 

Application Forms

Graduate Program Applications
Graduate School
Phone: 215-204-1380
Website: https://grad.temple.edu/

Undergraduate Program Applications
Undergraduate Admissions
Phone: 215-204-7200
Website: http://www.temple.edu/admissions/undergraduate  

Applying for Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/apply

Athletic Program Student Participation Rates and Financial Support Data

Department of Intercollegiate Athletics
Phone: 215-204- 5668
Website: http://owlsports.com

Please contact the Office of Intercollegiate Athletics for a copy of their Annual Report.

For a copy of the report sent to The Equity in Athletics Data Analysis (EADA) please visit Website: https://ope.ed.gov/athletics/#/

College Navigator

Website:  https://nces.ed.gov/collegenavigator/?id=216339

The percent receiving aid is a figure provided in the “Financial Aid” tab upon searching for Temple University.

Complaint Resolution

We want you to have the best educational experience possible in your time as a student with Temple University. In most instances situations can be resolved by reviewing the processes for certain actions:

For the Temple University Ethics and Compliance Helpline Process, see https://www.temple.edu/about/ethics-compliance/helpline

For the Temple University Academic Grievance Process, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/

For further information on academic grievance procedures, students should inquire in their dean's office or with an advisor or the student-ombudsperson in the relevant school.

For the Temple University Tuition and Fees Refund Process, see: https://bursar.temple.edu/tuition-and-fees/tuition-and-fee-refunds

For the Temple University Rights and Responsibilities, see: http://bulletin.temple.edu/undergraduate/about-temple-university/student-rights/  

If you experience a problem, or have a concern or complaint, you may inform any staff member and expect prompt assistance. Temple University desires to resolve student grievances, complaints and concerns in an efficient, fair and amicable manner. Complaints regarding any aspect of Temple University operations will receive prompt attention when filed directly with Temple University authorities.

If an issue cannot be resolved internally, you may file a complaint withthe Department of Education office in Pennsylvania, https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx

If you live outside of Pennsylvania, you can file a complaint in the state where you reside by using this state contact information: https://www2.ed.gov/about/contacts/state/index.html

Compliance and Student-Athlete Affairs

Office of Compliance and Student Services
Phone: 215-204-5668
Website: https://owlsports.com/sports/compliance

Copyright Infringement Policies and Sanctions

Information Technology Services
(Including Computer Use and File Sharing)
Phone: 215-204-7088
Website:https://its.temple.edu/reporting-copyright-infringement

Credits Earned through Study Abroad

Education Abroad and Overseas Campuses
Phone: 215-204-0720
Email: 
Website: https://studyabroad.temple.edu/

Disbursement of Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/policies/disbursement

Distance Education Disclosures

Office of Digital Education 
Phone: 215-204-7701
Email: 
Website: http://online.temple.edu/

Drug & Alcohol Abuse Prevention Programs

Student Affairs: Tuttleman Counseling Services
Campus Alcohol and Substance Awareness (CASA)
Phone: 215-204-7276
Website: https://counseling.temple.edu/campus-alcohol-substance-awareness-casa-unit

Eligibility for Financial Aid

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/steps-financial-aid

Facilities and Services for Students with Disabilities

Disability Resources and Services
Phone: 215-204-1280
TTY: 215-204-1786
E-mail: 
Website: http://www.temple.edu/studentaffairs/disability/

Faculty Affairs

Office of the Provost
Phone: 215-204-3745
Email: 
Website: https://faculty.temple.edu/

Financial Aid Programs

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/financial-aid-types

Gainful Employment & Graduate Certificate Programs

Boyer Collegeof Music and Dance, http://www.temple.edu/boyer/admissions/professional-studies-cert/index.asp

Kornberg School of Dentistry:
Graduate Endodontics,Graduate Periodontology and Oral Implantology Program: https://dentistry.temple.edu/academics-and-admissions/graduate-and-postd...

Graduation Rates

General Graduation Rates Information:
2021-2022 Temple University Factbook

Graduation Rates for Students Receiving Athletically-Related Aid:
NCAA Graduation Rates Database

Loans

Student Financial Services
Phone: 215-204-2244
Email: 
Website: http://sfs.temple.edu/financial-aid-types/educational-loans

Misrepresentation of Information

Temple University doesn't in any way gather or publish misleading information for students/parents. The information provided by Temple University is gathered and shared with students/parents in an conscious effort to do everything possible to remain transparent.

National Student Loan Data System (NSLDS)

All federal loans (Stafford, PLUS and Perkins) students received are reported on the National Student Loan Data System. The information is accessible to guaranty agencies, lenders and authorized users at schools. Students can access their information using their FSA ID at the StudentAid website.

Website: https://studentaid.gov/h/manage-loans

Pennsylvania State Student Compliant Process

https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Stu...

For additional information, please contact:

Division of Higher Education, Access, and Equity
Pennsylvania Department of Education - Postsecondary and Adult Education
333 Market Street, 12th Floor | Harrisburg, PA 17126-0333
Phone: 717.783.8228 | Fax: 717.722.3622

Student Records

Office of the University Registrar
Phone: 215-204-1131
Email: 
Website: https://registrar.temple.edu/student-record-services

Private Alternative Loans:

Student Financial Services
Phone: 215-204-2244
Email: sfs@temple.edu
Website: https://sfs.temple.edufinancial-aid-types/private-student-loans

Student Financial Aid Information

Student Financial Services
Phone: 215-204-2244
Email: 
Website: sfs.temple.edu

Tuition Exchange

Full-time Temple University faculty and staff members are eligible to apply for a limited number of Tuition Exchange Scholarships at more than 600 membership institutions. Tuition Exchange Scholarships are not the same as Tuition Remission, a benefit where faculty and staff members may receive tuition for their dependents.  The process to be considered for a Tuition Exchange Scholarship is a highly competitive one and awards are determined not by Temple, but instead by Tuition Exchange member institutions.

Application Deadline for Temple Faculty & Staff: November 1
Application Deadline for use at Temple University: February 1

Application: https://telo.tuitionexchange.org/apply.cfm

Full details are available on this webpage.

Textbook Information

University Bookstore

Phone: 215-204-5578 (Main Campus)

Website: http://temple.bncollege.com

Transfer of Credit Policies and Articulation Agreements

Office of Undergraduate Admissions - Transfer Students
Phone: 215-204-7200
Website: https://admissions.temple.edu/apply/transfer-students

Tuition & Student Account Statements

Bursar's Office
Phone: 215-204-7269
Website: https://bursar.temple.edu/
Tuition Calculator: https://bursar.temple.edu/tuition-and-fees/tuition-rates
TUpay: https://bursar.temple.edu/billing/online-billing
Past Due Balances: https://bursar.temple.edu/student-account/past-due-accounts
Student account printable statement: https://bursar.temple.edu/student-account/printable-student-account-statement

NOTE: Estimated tuition and fees are updated annually each summer. Some or all instruction for all or part of the academic year may be delivered remotely. Tuition, the University Services Fee and certain other fees are set regardless of the method of instruction and will not be refunded in the event instruction occurs remotely for any part of the academic year.

University Nondiscrimination Policy

Office of Equal Opportunity Compliance  
Phone: 215-204-8890
Website: https://www.temple.edu/eoc/
Policy on Preventing and Addressing Discrimination and Harassment: https://secretary.temple.edu/sites/secretary/files/policies/04.81.11.pdf

Vaccination Requirements

Student Health Services
Phone: 215-204-7500
Website: http://www.temple.edu/studenthealth/immunizations.html

Voter Registration Information

Pennsylvania State voter information

https://www.vote.pa.gov/Pages/default.aspx

Non-PA state voter information

For information on how to register in the state where your permanent residence is, please visit your state's secretary of state website.

Withdrawal from the University

Office of the Provost
Phone: 215-204-4775
Email: 
Withdrawal from a course: http://policies.temple.edu/PDF/337.pdf 
Financial Aid impact of withdrawaling from the University: sfs.temple.edu/policies/withdrawal-policy
For additional information on canceling future registrations/enrollment, contact the Academic Advising office for your school/college, http://bulletin.temple.edu/.