Past Due Accounts

Your student account is past due whenever payment is not received by the payment due date.

Late Payment Fees and Financial Holds

If you do not pay the total account balance in full by the final due date, then your account will be assessed a late payment fee and have a financial hold placed on their record. A financial hold restricts certain university services, including future registration. It does not affect your access to buildings, dining halls, Canvas or your Temple email. If your account balance remains outstanding, the financial hold may also prevent the release of official transcripts. The Credit and Collections unit of the Bursar’s Office assists current and former students with resolving financial holds.

Resolving Delinquent Accounts With Private Loans

Federal aid cannot be applied to a prior balance. If you cannot resolve your balance out of pocket then you may use a private loan from a lender who permits the funds to cover prior balances. Check with your lender to ensure eligibility.

Students who obtain a private loan need to complete the Prior Balance Loan Certification and submit it to TUportal. Forms can be sent to via TUSafeSend.

A Note About Summer Balances: Summer balances cannot be included in a Fall/Spring loan application. Summer remains a separate term from Fall and Spring and requires separate private loan applications. Additionally, if you have incurred a Summer balance, please know that it is a different academic and aid year from the proceeding Fall and Spring.

For Example: Summer 2024 is part of the 2023-2024 academic year. Fall 2024 is part of the 2024-2025 academic year. If you owe a balance for Summer 2024, we cannot certify a loan for Summer 2024 as part of the certification for Fall 2024 and Spring 2025 terms.